When DocuGen Sign sends a document for signature, the email’s “From” address appears like “Jim Smith via no-reply@docugen.io”, where Jim Smith is the name of the monday.com user who sent the document for signature. This currently cannot be changed.
Some use cases may require that we customize the “From” address to be the name of another monday.com user, for example “Jimmy Hoffa via no-reply@docugen.io”, regardless of which monday.com user actually sent the document for signature.
Also, the “Reply to” address should be the email of the “From” user.
Current behavior:
User Jim Smith sends a document for signature
From = Jim Smith via no-reply@docugen.io
Reply to = jim.smith@mycompany.com (Jim Smith’s email address)
Desired behavior (as an option):
User Jim Smith sends a document for signature, but wants the email to appear to come from his colleague Jimmy Hoffa
From = Jimmy Hoffa via no-reply@docugen.io
Reply to = jimmy.hoffa@mycompany.com (Jimmy Hoffa’s email address)